Refund Policy
Refund Policy – Exofansy
Last Updated: June 2026
At Exofansy, we strive to provide quality digital services. This Refund Policy explains when refunds may be granted.
Digital Services
Because Exofansy provides digital services and access to online content, most purchases are generally non-refundable once access has been granted.
Eligible Refund Requests
Refunds may be considered in the following situations:
Duplicate payments
Unauthorized transactions
Technical errors resulting in failed service delivery
Billing mistakes caused by our system
Non-Refundable Situations
Refunds will generally not be provided for:
Change of mind after purchase
Failure to use purchased services
Account suspension due to Terms of Service violations
Content removal resulting from policy violations
User errors during purchase
Subscription Cancellation
Users may cancel future subscription renewals at any time through their account settings. Cancellation stops future billing but does not automatically qualify for a refund of previous payments.
Refund Review Process
All refund requests are reviewed individually. We may request additional information to verify the claim before processing a refund.
Processing Time
Approved refunds are typically processed within 5–14 business days, depending on the payment provider.
Contact Us
For refund-related inquiries, contact:
Email: support@exofansy.com
Alternative Email: exofansy@gmail.com
WhatsApp: +2349169014049
By using Exofansy, you acknowledge and agree to this Refund Policy.
